Privacy Policy

Last Updated: 4/30/2026

Genesis Supreme RV (“Genesis Supreme RV,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use our website, contact us, submit forms, upload files or photos, subscribe to communications, use dealer locator tools, request information, communicate with us about products, warranty, service, or ownership, or otherwise interact with us online or offline.

This Privacy Policy applies to https://genesissupremerv.com/ and any other website, page, form, or online service that links to this Privacy Policy (collectively, the “Site”).

By using the Site or providing personal information to us, you acknowledge that you have read and understand this Privacy Policy.

1. Who We Are

Genesis Supreme RV
23129 Cajalco Rd
Perris, CA 92570
Phone: (951) 337-0254
Website: https://genesissupremerv.com/contact-us/

2. Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with us.

A. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• name;
• email address;
• phone number;
• mailing address;
• city, state, ZIP code, and country;
• RV model, year, VIN, purchase information, dealer information, service history, warranty information, or ownership information;
• messages, questions, requests, or comments submitted through contact forms;
• newsletter subscription information;
• photos, documents, or files you upload;
• testimonials, reviews, or customer stories you submit;
• information provided when requesting support, warranty assistance, service assistance, parts information, or owner resources;
• any other information you choose to provide.

The current Contact page includes a “Click Here To Upload Your Photo” feature and newsletter subscription area, so the policy should expressly cover uploaded files and marketing/contact submissions.

B. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect information such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring and exit pages;
• pages viewed;
• dates and times of visits;
• approximate location derived from IP address;
• clickstream data;
• unique device identifiers;
• cookies, pixels, web beacons, tags, scripts, and similar tracking technologies.

The current policy already states that the Site collects usage data such as IP address, browser type, pages visited, date/time of visit, time spent on pages, unique device identifiers, and diagnostic data.

C. Information from Dealers, Service Providers, and Other Sources

We may receive personal information from:

• authorized or independent RV dealers;
• service providers;
• website hosting, analytics, marketing, or security vendors;
• dealer locator or mapping providers;
• business partners;
• social media platforms;
• warranty, service, or owner-support communications;
• publicly available sources;
• other parties with whom you have interacted or authorized to share information.

3. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, tags, scripts, embedded tools, analytics technologies, and similar technologies to:

• operate the Site;
• remember preferences;
• improve Site performance;
• understand how visitors use the Site;
• secure the Site;
• support contact forms and uploads;
• measure marketing performance;
• provide embedded videos, maps, dealer locator tools, or social media features;
• deliver or measure advertising, where applicable.

The Site currently displays a cookie notice stating that continued use means the user is happy with the cookie experience.

Cookie Choices

You may be able to manage cookies through your browser or device settings. If we make a cookie preference tool available, you may use it to manage non-essential cookies.

Some Site features may not function properly if cookies are disabled.

Global Privacy Control

Where required by applicable law, we will treat browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), as a request to opt out of the sale or sharing of personal information for the browser or device that sends the signal.

4. How We Use Personal Information

We may use personal information for the following purposes:

• to operate, maintain, secure, and improve the Site;
• to respond to questions, requests, uploads, messages, and customer inquiries;
• to provide product, dealer, warranty, service, ownership, or support information;
• to process owner, warranty, recall, service, parts, or product-related requests;
• to communicate with you about Genesis Supreme RV products, services, updates, owner resources, events, or promotions;
• to send newsletters or marketing communications, subject to applicable law and your choices;
• to manage dealer locator, contact, and upload functions;
• to analyze website traffic and usage trends;
• to personalize or improve website content and user experience;
• to detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity;
• to protect our rights, property, users, customers, business, and Site;
• to comply with legal, regulatory, warranty, recall, safety, tax, accounting, or recordkeeping obligations;
• to evaluate or complete a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction;
• for any other purpose disclosed at the time of collection or with your consent.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Contractors

We may disclose personal information to companies that provide services to us, including website hosting, data storage, security, analytics, marketing, email delivery, customer support, dealer locator tools, mapping tools, form processing, file uploads, and other business operations.

B. Dealers and Business Partners

We may disclose personal information to dealers, service providers, or business partners when needed to respond to your inquiry, help you locate a dealer, process a service or warranty request, provide product information, or support customer service.

Dealers may be independent businesses. Their privacy practices may differ from ours. You should review the privacy policies of any dealer or third party with whom you interact.

C. Legal, Safety, and Compliance Recipients

We may disclose personal information when we believe disclosure is necessary or appropriate to:

• comply with law, legal process, or government requests;
• respond to subpoenas, court orders, or regulatory inquiries;
• support safety, warranty, recall, or service obligations;
• protect the rights, property, or safety of Genesis Supreme RV, customers, website users, employees, dealers, or others;
• detect, investigate, or prevent fraud, security incidents, or unlawful conduct.

D. Business Transfers

We may disclose or transfer personal information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

E. With Your Consent or Direction

We may disclose personal information when you consent, direct us to do so, or intentionally use the Site to interact with a third-party feature.

6. Marketing Communications

If you provide your contact information, submit a form, or subscribe to communications, we may send you emails, newsletters, product information, promotional materials, or other communications.

You may opt out of marketing emails by using the unsubscribe link in an email or by contacting us. Even if you opt out of marketing communications, we may still send non-marketing messages, such as responses to your inquiries, warranty or service communications, safety-related notices, or other transactional communications.

If we offer text messaging or SMS programs, additional SMS terms may apply. Consent to receive marketing communications is not required as a condition of purchasing any product.

7. Uploaded Photos, Files, and User Submissions

If you upload photos, documents, files, testimonials, reviews, or other content through the Site, we may collect and use that content to respond to your request, provide support, process service or warranty inquiries, improve our products and services, document issues, or otherwise operate our business.

Please do not upload sensitive personal information or confidential information unless necessary for your request. You are responsible for ensuring that you have the right to submit any uploaded content.

8. Third-Party Websites and Tools

The Site may include links, embedded content, maps, videos, social media features, dealer locator tools, plug-ins, or other third-party services. These third parties may collect information about you when you interact with their services.

We do not control and are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies.

9. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, support warranty or safety obligations, and protect our rights.

Retention periods may vary depending on the type of information, the purpose for which it was collected, legal requirements, and business needs.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.

11. Children’s Privacy

The Site is not intended for children under 16 years old. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

12. Notice to California Residents

This section supplements the rest of this Privacy Policy and applies to California residents. It is intended to address the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Their existing policy already includes a CCPA/CPRA section and says certain categories of information may have been sold or shared under the statute’s broad definitions, including identifiers, California customer-record information, and internet/network activity.

A. Categories of Personal Information We Collect

In the preceding 12 months, we may have collected the following categories of personal information:

We do not intend to collect sensitive personal information unless necessary for the purpose for which it is provided or permitted by law.

B. Sources of Personal Information

We may collect personal information from:

• you directly;
• your browser or device;
• cookies and tracking technologies;
• dealers;
• service providers;
• business partners;
• publicly available sources;
• third-party tools integrated with the Site.

C. Business or Commercial Purposes for Collection

We may collect, use, or disclose personal information for the purposes described in Section 4 above, including customer service, warranty or service support, dealer locator functionality, marketing, analytics, security, legal compliance, and business operations.

D. Categories of Third Parties to Whom We Disclose Personal Information

We may disclose personal information to:

• service providers and contractors;
• dealers;
• affiliates;
• business partners;
• analytics, advertising, and marketing providers;
• website hosting, security, and technology providers;
• legal, regulatory, safety, or compliance recipients;
• parties involved in business transactions.

E. Sale or Sharing of Personal Information

We do not sell personal information for money.

However, some uses of cookies, analytics tools, advertising technologies, embedded content, or business partner disclosures may be considered a “sale” or “sharing” of personal information under California law.

In the preceding 12 months, we may have sold or shared the following categories of personal information under California law:

• identifiers;
• internet or other electronic network activity information;
• commercial information;
• inferences, where applicable.

We may have sold or shared these categories with advertising, analytics, marketing, or business partners.

You have the right to opt out of the sale or sharing of your personal information.

F. Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that require a right to limit under the CCPA/CPRA unless we provide you with the required notice and right to limit.

If you believe you have provided sensitive personal information and want to limit its use, please contact us using the methods below.

G. California Privacy Rights

Subject to applicable exceptions, California residents may have the right to:

• know what personal information we collect, use, disclose, sell, or share;
• access specific pieces of personal information;
• delete personal information;
• correct inaccurate personal information;
• opt out of the sale or sharing of personal information;
• limit the use or disclosure of sensitive personal information, where applicable;
• not be discriminated against for exercising privacy rights.

H. How to Submit a California Privacy Request

You may submit a California privacy request by:

Phone: (951) 337-0254
Website: https://genesissupremerv.com/contact-us/
Mail: Genesis Supreme RV, 23129 Cajalco Rd, Perris, CA 92570

Recommended site addition: add a dedicated webform and footer links labeled “Do Not Sell or Share My Personal Information” and “Limit the Use of My Sensitive Personal Information.”

I. Verification

We may need to verify your identity before processing certain requests. We may ask for information that allows us to match your request to records we maintain, such as your name, email address, phone number, mailing address, VIN, dealer, or other relevant information.

We will use information provided for verification only to verify and process your request, unless otherwise permitted by law.

J. Authorized Agents

You may authorize another person to submit a privacy request on your behalf. We may require proof of authorization and may also require you to verify your identity directly with us, unless an exception applies.

K. Response Timing

We will respond to verified California privacy requests within the time required by applicable law. If we need additional time, we will notify you as permitted by law.

13. Notice to Residents of Other U.S. States

Depending on where you live, you may have additional privacy rights under state law, such as the right to access, delete, correct, or opt out of certain processing of personal information. To exercise rights available under applicable state law, contact us using the methods listed below.

14. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to Do Not Track signals, we may not respond to them. Where required by law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control.

15. International Users

The Site is intended for users in the United States. If you access the Site from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Changes are effective when posted unless otherwise stated.

Your continued use of the Site after changes are posted means you acknowledge the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, please contact us:

Genesis Supreme RV
23129 Cajalco Rd
Perris, CA 92570
Phone: (951) 337-0254
Website: https://genesissupremerv.com/contact-us/